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Balloon FAQs


How do I inflate the balloons?

Our standard and giant balloons can be filled with helium. Our mini balloons can be filled with helium but we don't recommend it because they don't tend to float for very long - they still look great inflated with air.

Our letter balloons such as 'LOVE' and 'XOXO' won't float even if you fill them with helium but they come with a straw to make air inflation super easy!

How much helium do I need for your balloons?

Standard Balloon (inflated to 8cm/11inches) - approximately 0.5 cu ft (0.0141m³) of helium.

Giant Balloon (inflated to 75cm/30inches) - approximately 8 cu ft. (0.2266m³) of helium

Giant Balloon (inflated to 85cm/34inches) - approximately 15 cu ft. (0.4249m³) of helium.

We recommend inflating the giant balloon up to 75cm to make it more manageable and so as to use less helium. Don't worry, it will still make just as much impact!

When should I inflate my balloons with helium?

Standard balloons should be inflated only a couple of hours before they are required or they may start to deflate. Giant balloons can be inflated a little earlier as they can last up to 12 hours.

How do I inflate my balloons?

We recommend purchasing a hand pump to fill your balloons with air because it makes blowing them up so much easier than having to rely on your lungs.

If you'd like to inflate your balloons with helium you can purchase a helium cylinder (available in mainland UK only) and take this with you to your event to inflate your balloons.

If you're local to Brighton, you can collect your inflated balloons in store. Keep on reading for more information.

I live in/near Brighton, can I collect my inflated balloon from your shop?

Yes, you can! You can order your balloon online with helium inflation then choose to collect it in store when you check out. We might need a couple days notice so get in touch if you need your balloon for a particular day.

How do I know what size to inflate my balloon to?

When you come to inflate your balloon, you can measure what size it will inflate to by placing two chairs back to back, ensuring that the distance between them is the size you'd like your balloon to be. When you inflate your balloon, inflate it to the same size as the distance between the two chairs. You can watch our step by step tutorial here

Is there anything I should be aware of when using helium?

Yes, helium is only suitable for inflating balloons. Do not inhale helium. Inhaling helium can result in serious personal injury or death.

Keep helium cylinders away from children. Store cylinders upright in a well ventilated area and keep away from sources of heat.

Wait, you haven't answered my question!

If your question isn't answered, please get in touch with us. If your enquiry is urgent it's best to telephone or email us as tweets and facebook messages may not be seen straight away. Visit our contact page to find out how to get in touch.


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All Your Balloon Questions Answered