Online orders currently have a 3-4 day processing time.  We will always try to accomodate Express Delivery but we can't always guarantee it. If you require your order for a particular date, please get in touch.


Our Brighton store is open for click and collect on Mondays, Wednesdays, Fridays and Saturdays. Orders can be placed online, over the phone or in store. Please leave a note when you checkout to say when you'd like to collect or send us an email:


The website will ask you to enter your shipping address as normal and then you can choose 'Collect from Brighton Store' at the checkout. Our Brighton store is located at 16 Church Street, Brighton, BN1 1RB (we're next to the NCP).


We're really excited to be rolling out nationwide delivery of our inflated balloons. For more information please get in touch on

Standard Delivery - £3.95 / FREE on orders over £50
3-4 working days
Express Delivery - £7
1 working day (order before noon for same day dispatch)
Collect in store - FREE
Orders are often ready to collect within 1 day
Saturday Delivery - £15
Order by noon on Friday
Europe Delivery - £12
5-7 working days
7-10 working days
You have 14 days after receiving your order to notify us that you wish to return an item. Please email and we will advise you how to proceed. Please note, items which are personalised or customised to your specifications cannot be returned. Do not destroy or throw away any product, even if it's faulty. Goods must be returned to us in their original packaging and in resalable condition. We cannot reimburse you for return postage. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you collect inflated balloons from us in store and encounter a problem the balloons must be returned to us in store for us to investigate withing 48 hours. Do not throw the balloon(s) away. Unfortunately we cannot accept queries made via email or over the phone for inflated balloons.