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Our Brighton store is open! Click here for current opening hours.

Online orders currently have a 2-3 day processing time but if you require your order sooner, please get in touch.

We cannot always guarantee express delivery, please get in touch if you require your order for a particular date.

 

We offer delivery to the UK, Europe and the rest of the world including USA, Canada and Australia. Delivery costs and timeframes can be found below. Delivery timeframes start from the time that the order is placed. Unfortunately our inflated balloons cannot be sent outside Mainland UK as they would not survive the journey.

We ship orders with Royal Mail or a courier service.

If you're local to Brighton you can now collect your order for free from our Brighton store which is located at 16 Church Street, Brighton, BN1 1RB (next to the NCP). Just choose collection at the checkout and your order will be ready to collect within 1-2 days. We normally have it ready for collection for the same day but it's best to give us a call to double check.

For local deliveries of inflated balloons and party decorations get in touch with us on info@peachblossom.co.uk and we'll be happy to quote you for delivery.

UK

STANDARD DELIVERY - £3.95 / FREE for orders over £50 or when you collect your order from our Brighton store. Free delivery does not include local delivery of inflated balloons, orders with express delivery or orders delivered outside the UK.

- Non-personalised orders: 2-4 working days

- Personalised orders: 3-6 working days

 

EXPRESS DELIVERY - £7

- All orders: 1 working day

Express delivery is a next working day service and orders must be placed before noon to ensure same day dispatch. This delivery service requires a signature so someone must be available at the delivery address to ensure delivery of your order as it cannot be left anywhere in or around the property.

 

SATURDAY DELIVERY - £15

- All orders: For delivery on Saturday

Saturday delivery orders must be placed before noon on Friday to ensure delivery on the Saturday. This delivery service requires a signature so someone must be available at the delivery address to ensure delivery of your order.

 

CLICK AND COLLECT

If you want to collect your order from our store, simply place your order online (or over the phone) and choose 'collect from Brighton store' at the checkout. Don't worry that it asks you for a shipping address - we won't post post your order and we'll email you to let you know when it's ready to collect.

 

BRIGHTON AND SURROUNDING AREAS

LOCAL DELIVERY - Please get in touch for a quote on delivery of inflated balloons and party setup.

 

EUROPE

STANDARD DELIVERY - £12

- Non-personalised orders: 5-7 working days

- Personalised orders: 7-9 working days

 

EXPRESS DELIVERY - Please email us for a quote

There are restrictions of some products (such as glassware, inflated balloons and helium cylinders) which cannot be shipped to international locations. 

REST OF THE WORLD

STANDARD DELIVERY - £20

- Non-personalised orders: 7-10 working days

- Personalised orders: 10-12 working days

 

EXPRESS DELIVERY - Please email us for a quote

There are restrictions of some products (such as glassware, inflated balloons and helium cylinders) which cannot be shipped to international locations.

 

RETURNS

You have 14 days after receiving your order to notify us that you wish to return an item. In such case, please email returns@peachblossom.co.uk and we will advise you how to proceed.

Please note, items which are personalised or customised to your specifications cannot be returned.

Do not destroy or throw away any product, even if it's faulty. Goods must be returned to us in their original packaging and in resalable condition. We cannot reimburse you for return postage. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you collect inflated balloons from us in store and encounter a problem the balloons must be returned to us in store for us to investigate. Do not throw the balloon(s) away. Unfortunately we cannot accept queries made via email or over the phone for inflated balloons.