Doorstep Delivery - FREE

Our helium balloons are hand-delivered to you by an independent balloon stylist on your chosen date. Only applies to our 'Balloons Delivered To Your Door Collection'  Take a look at our balloon choices here.



Standard Delivery - £3.95 / FREE on orders over £50

2-3 working days

(not including helium balloons)

Express Delivery - £7

1-2 working days

(not including helium balloons)

Collect in store - FREE
Orders are often ready to collect within 1 day

Europe Delivery - £15

5-7 working days

Customer is responsible for all import costs

7-10 working days

Customer is responsible for all import costs


Our Brighton store is open for click and collect on Mondays, Wednesdays, Fridays and Saturdays. Orders can be placed online, over the phone or in store. Please leave a note when you checkout to say when you'd like to collect or send us an email: [email protected]


The website will ask you to enter your shipping address as normal and then you can choose 'Collect from Brighton Store' at the checkout. Our Brighton store is located at 16 Church Street, Brighton, BN1 1RB (we're next to the NCP).



We offer a zero hassle returns policy. You have 14 days after receiving your order to notify us that you wish to return an item. Please email [email protected] and we will advise you how to proceed.


Please note, inflated balloons and items which are personalised or customised to your specifications cannot be returned. Do not destroy or throw away any product, even if it's faulty. Goods must be returned to us in their original packaging and in resalable condition. We cannot reimburse you for return postage. We'll notify you via e-mail of your refund once we've received and processed the returned item.


If you collect inflated balloons from us in store and encounter a problem the balloons must be returned to us in store for us to investigate withing 48 hours. Do not throw the balloon(s) away. Unfortunately we cannot accept queries made via email or over the phone for inflated balloons.